New CM version 2.7

Major CUSTOMER MONITOR® upgrade to version 2.7

New CM version 2.7 brings you the plenty of useful utilities and improvements to move your work on another level. All new features were designed to provide the more comfortable environment and even higher quality of work.


Overview of major improvements

New, more powerful and synoptic CDESK planning calendar
Synchronization of CDESK
 calendar with MS Exchange (Outlook calendar)
EventAnalyser utility for event analysis on Windows OS
Summary report from service with CM reflecting the service quality provided with CM

Selection of other important features

New types of work planning
New format of discussion
 and internal notes, recipients editing
Separation of Main and Other contacts from common customer’s data
Definition of custom filters in requests and saving them under the buttons
Monitoring extension of internet transmissions on 64bit systems under Win7 (Win8 and 2012 will be available during this year)
New communication of Watches with VMware ESX servers – first monitoring function for observing the HW server’s status running with VMware vSphere 5.x
New Watches templates for health status monitoring of small NAS (QNAP, Synology) and other UPS, Eaton/MGE brands


Read further information in article Major upgrade to new CM version 2.7